Subscribe monthly plan for free delivery! Subscribe

FAQs

The Tiffin Budapest

Dabbahwala simplifies mealtime by eliminating grocery shopping, prepping, and cleaning, offering fresh, home-style meals delivered to your door.

Our packaging is 100% biodegradable and food-safe, keeping your meals fresh and eco-friendly.

Yes, we offer weekly plans that renew automatically, with the flexibility to cancel or pause anytime and no long-term commitment required.

Yes, we offer a variety of vegetarian dishes, thoughtfully crafted to suit your preferences.

Each Dabbah is customizable, allowing you to choose from options like Veg Curry, Dal, Roti, Rice, Curd, Dessert, and Non-Veg Curry—all made with fresh ingredients

Unfortunately, we cannot guarantee a nut-free environment as our kitchen handles various nuts and ingredients that may contain traces of nuts. If you have a nut allergy, we recommend not subscribing to our service for your safety

Account Management

Unfortunately, we cannot guarantee a nut-free environment as our kitchen handles various nuts and ingredients that may contain traces of nuts. If you have a nut allergy, we recommend not subscribing to our service for your safety

Reactivating your weekly plan is simple. Go to 'My Account,' select 'Manage Subscription,' and click 'Unpause.' This will apply to future weeks only.

Delivery addresses cannot be changed after a subscription is created. To update your address, cancel the current subscription and create a new one with the desired address.

You can customize your weekly plan in two ways: For upcoming subscriptions, go to 'Manage Subscriptions' under 'My Account.' For current subscriptions, use the 'My Subscription' section directly.

To change your password, log into your account, go to 'My Account,' select 'My Profile,' and then choose 'Change Password.' Email addresses cannot be updated, but you can create a new profile and subscription if needed.

To update your notifications, log into your account, go to 'My Account,' select 'Notifications,' and toggle your preferences as needed.

Payment & Billing

You’ll be charged weekly, starting from your first delivery date, on the same day each week at the start of the renewal cycle.

Refunds are usually issued as wallet cash and appear in your Dabbahwala wallet within 1-2 hours. Cash refunds may take 7-10 business days, depending on your payment provider.

To ensure a smooth renewal, please update your payment information at least 48 hours before your subscription renewal date.

You can view your total charges, including taxes and delivery fees, in the order summary before checkout.

Subscribers get an exclusive perk: free delivery on weekly orders of $100 or more! For one-time orders or if the weekly total is under $100, there’s just a small $5 delivery fee.

Delivery

Yes, you can choose from two delivery windows for both subscription and one-time plans. For pick-up orders, you can collect anytime during our kitchen's open hours.

Our delivery tracking feature is in progress, but rest assured, your order will arrive on time. Hang tight, and soon you’ll be able to follow your Dabbah’s journey to your doorstep!

Placing and Editing Orders

Placing an order is easy, and you have two options to choose from: 1. One-Time Order: Check if we deliver to your area. Select your items, pick a delivery window, and proceed to checkout for same-day delivery, a future date, or a kitchen pick-up. 2. Weekly Subscription Plan: Verify delivery availability, customize your days, select a start date, delivery window, and items for each day. Save your preferences and proceed to checkout.

Yes, you can. For upcoming weeks, you can fully customize items and delivery days. In active weeks, you can add items, change delivery dates, or skip a delivery if updated by 8:00 PM the previous day.

Yes, you can choose your delivery days during subscription setup and adjust them anytime through the 'My Account' section.

Yes, subscription orders can be canceled up to 24 hours before renewal. Orders not canceled before the cut-off will be charged.

Yes, you can skip a delivery day as long as your weekly total stays at $100 or more to retain free delivery (if applicable). Skipped amounts are refunded to your Dabbahwala wallet. To skip an entire week, consider pausing your subscription for upcoming week.